Independent community releases made for focused support workflows. Every current module is free, public, documented, and has been used in working FreeScout environments. Paid releases will remain separate when introduced.
A permission-aware search layer for ticket IDs, customers, email, phone, custom fields, folders, status, and assignees.
Aging accents inside the normal conversation list so overdue active tickets become visible before they become escalations.
Automatic mailbox assignment using round-robin or least-open logic, with Teams and workflow-aware options.
XP, levels, achievements, themes, and localized feedback layered into the FreeScout experience.
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This catalogue is reserved for larger products that need deeper development, documentation, maintenance, or ongoing support. Nothing is being sold yet.
Share the problem, your FreeScout setup, and the result you want. The request page prepares a structured email without storing your information.
